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Planning the key to cross-media

Anyone interested in creating a message for mass consumption knows there are a lot more channel options available today, and that audiences, more or less, expect you be on all of them.

For people in both broadcasting and marketing, having to reach people on multiple channels is a complication – an expensive, disruptive headache – they didn’t have 10 years ago. While most now concede the new reality, and some have made good use of the expanded media landscape, very few have grasped its real potential.

Those that have succeeded at leveraging their message effectively and efficiently across multiple channels, or created truly integrated campaigns, have done so through solid planning.

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Interview with The Wire Report

Had a nice chat with Stefan Dubowski, a reporter with The Wire Report a couple of days ago. He was looking for comments on Remstar Broadcasting Inc.’s proposed short form user-generated content channel called Generation V. He informed me that according to GenV’s CRTC broadcast licence the new channel must provide 95 per cent user-generated content.

He wanted to know if the idea was realistic in light of my experience producing CBC Radio 3 and CBC Television’s Zed and Exposure (all properties supported heavily by user content).

He asked the same of Jeffrey Elliot at GlassBox TV, Gregory Taylor, an expert in broadcasting policy at McGill University, and Trevor Doerksen at MoboVivo.

Today the story came out with the headline:

“Generation V to face challenges in advertising, logistics, carriage, experts say”

That pretty much sums it up. Producing a 24/7 channel dedicated to user-gen is going to face many challenges. It’s hard enough making a one-hour weekly out from user content. As I say in the article…

Embury said the industry is learning that user-generated content isn’t always easy to work with. “There was this mistaken notion a few years ago, and I’m sure it still exists in some forms, that you create this system, and people upload all this content, and there’s your free show,” he said. “But these shows often take more work to produce than some forms of TV.”

Even Al Gore and Joel Hyatt’s lauded Current TV, which was the first American 24-hour network based around viewer-created content has had trouble sustaining itself recently. And that’s after cutting deals, which bring it into millions of homes in the US and the UK. It’s too bad because I really like Current TV and have very high hopes for it.

And, despite the challenges ahead of them, I have high hopes for the team at Generation V. Their success will depend on working closely with a great creative community, developing entertaining formats that makes the content uploaded digestible and appealing to TV audiences, and convincing advertisers they have the eyeballs. If they do that and work really, really hard, who knows?

For a fee you can read the entire story.

The Wire Report is the leading source of news and information for senior decision makers across Canada’s communications industry. Every day their specialized business-to-business newsletters deliver news and analysis on key developments affecting the broadcasting, telecommunications, wireless and new media sectors.

Branded Documentary Content

Branded entertainment is a trending topic these days. As traditional media buys get more expensive and less reliable (thanks to audience fragmentation, PVRs, etc. etc.), brands are recognizing that their message can’t simply be an interruption in the middle a show, it has to be part of the show, and maybe even the whole show.

There are many opportunities in this space. Producers and broadcasters are looking for new revenue streams and are usually very happy to integrate brands into their shows. Then there’s the Internet, which allows anybody to produce and distribute content pretty easily without a broadcaster or publisher.

A tendency in the last few years has been for brands to try to create video content that’s funny or outrageous with the hope it will spread virally online. While there have been some very successful campaigns that have employed this tactic, this type of content isn’t always appropriately aligned with the brand values of many organizations. Consumer brands like Red Bull and Axe Body Spray can obviously get a lot edgier than a financial firm, non-profit, or government agency.

In contrast, one form of entertainment that I’ve found very effective and accessible to all types of brands is documentary.

Done right, brand journalism (as it’s sometimes called) is not a hard sell but rather an entertaining and educational piece that people will enjoy watching and want to share with others. It’s sincere, real, and is reasonable easy to produce and distribute; it can reflect a wide range of tones, and be focused to speak effectively to customers, stakeholders, or even employees.

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Designing better Flash sites

Together Apple and Adobe reinvented publishing in the 80s. They’ve been sparring ever since. Recently the heat turned up with the release of the non-Flash compatible iPad and Steve Job’s public push for HTML5 (see this site) as the development standard of the future.

I for one thinks it’s going to be a while for Flash to be replaced by HTML5. Flash is a very powerful tool. I also have the feeling that by the time the change actually comes Adobe will be making an excellent tool for creating rich HTML5 content.

In the meantime, Flash designers and developers simply have to do better with what they have. The days of horribly unusable flash sites are not behind us and it just doesn’t have to be this way. Usable and accessible websites and applications can be built in Flash, if you take the time to know how.

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